What makes Resco Mobile App Development Toolkit so versatile? Read on as he explains the key elements that make the Resco mobile app a highly effective solution for both medium-sized companies and large corporations with thousands of mobile users.  

What makes Resco Mobile App Development Toolkit so flexible? 

Stanislav suggests that Resco’s no-code customization options, seamless integration capabilities, and robust synchronization features make the product exceptionally adaptable to a wide range of customers in various fields. 

He underscores that Resco’s customization features empower people to tailor the app to their company’s unique needs even without deep technical expertise, making configuration fast and flexible.

Smooth integration enables bigger organizations to incorporate the app into their existing tech ecosystems effortlessly. Moreover, the sturdy synchronization ensures that data is always up to date, supporting productivity in various sectors and fields. 

Powering the Microsoft ecosystem and more 

A Resco app can comfortably connect to Microsoft Business Applications. Given the native integration with Microsoft Dynamics 365, most customers utilize Resco alongside Dynamics. It can be also used with the Power Platform and Dataverse. 

Who uses it in real life? Everyone from manufacturing to sales 

Stanislav draws attention to the fact that the Dynamic Questionnaires in the Resco app empower users to gather diverse data types across various field scenarios. One such scenario is within the manufacturing sector, where clients require inventory tracking and quality control. The app can also be used by customers from the utility industry who need to oversee and coordinate their infrastructure.  

“Salespeople who need to access and update customer data in the field can also benefit from Resco technology to optimize their work and gain efficiency,” describes Stanislav.

Furthermore, the Resco app’s versatility extends to healthcare companies and different governmental institutions. Enhance your field operations using digital forms, workflows, and reports.

Do you want to work with Resco technology? Connect for Partnership Opportunities!

Stanislav Beres

Stanislav Beres, a seasoned Business Development Manager for the Benelux region, has more than five years of experience with successfully understanding the business cases of companies of all sizes and industries. His consultative sales approach has resulted in a track record of many satisfied clients and valued partners. 

Príspevok How can one solution fit all industries and company sizes?  zobrazený najskôr Resco.

Resco offers software solutions that make the lives of mobile workers easy. Most Resco customers have an implementation partner that sets everything up for them. However, some customers choose to implement Resco on their own.  

We understand how challenging this might be and are here to help. Giuseppe Felice, Key Account Manager at Resco, communicates directly with some of our biggest clients. All his accounts currently implement Resco internally, with their IT team, with no involvement of external implementation partners. He shares info about the tools he has in his belt to keep his clients happy.  

Love watching more than reading? No problem! Just pop in those EarPods and watch Giuseppe’s presentation at our Partners Webinar 🎧 

Organizing workshops

Giuseppe is keen on building trust with his clients and getting them engaged from the start. A solid relationship with the key account is crucial for the success of any business. “The first step is for the client to know there’s always someone there at any hour of the day to help them out.”

Good rapport can go a long way in a successful project, particularly because of how customizable Resco is.

Guiseppe explains: “Every client is using the technology differently. That’s why organizing workshops involving our product managers and the product consultant team is important. We can better understand how the client plans to use Resco and give him some additional tips. It also helps us internally to serve the client in the future better.”

Giuseppe suggests organizing bi-weekly calls with his clients. This way, they can update each other on how the project is going and solve issues as they arise.

Giuseppe mentions an example of how this approach helps: “One of our biggest clients, manufacturing medical devices in the US, was having an issue with the sync times. We organized workshops where we involved the support team and the product consultant team. As a result, we lowered their sync times from 30 minutes to 45 seconds. This helped them internally and also saved time for their technicians.”

Providing support quickly

If clients have questions, it is important to have them answered as quickly as possible. They don’t have time to lose waiting for an answer, as waiting might slow down their implementation process.

Giuseppe suggests using the Resco support ticketing system. He says, “This helps us to solve any problem as soon as possible, with the overview of our dev and support team.”

Staying in touch proves beneficial even when it comes to solving issues. “If a support ticket is sent out, I have an overview of it. With the help of the support team, we can always push it as a priority.”

Giuseppe’s approach brings fruit: “Actually, feedback that I get from all my clients is how quickly we reply to their questions.”

Pointing to resources

Resco Wiki is a knowledge base that Giuseppe uses every day. As the primary documentation source for Resco products, it contains a wealth of information, documentation, guides, and resources. It is a comprehensive reference for users, administrators, developers, and anyone interested in Resco.

Giuseppe says: “It’s a great source of information to solve any type of problem. I suggest all my clients add a bookmark.”

Are you ready to learn more about how Resco can benefit your business? Let’s get in touch.

Giuseppe Felice

As a Key Account Manager at Resco, Giuseppe aims to ensure companies from different industries get the help they need to digitalize processes by utilizing mobile software for fieldwork and asset maintenance. He has a vast history of identifying clients’ needs in the digital transformation journey and analyzing possible solutions to help businesses create more efficient and time-saving processes. 

Príspevok Do you implement Resco on your own? You can count on us to help  zobrazený najskôr Resco.