It was great to host this year’s Resco Next in Vienna and discuss the direction our industry is taking with our fellow enterprise app professionals.  

Attendees were welcomed by Andrew Lorraine, who introduced key insights, opportunities and trends shaping our space. If you did not make it to Vienna this year, read this blog to get the main takeaways from his keynote.   

Only one-third of frontline professionals have sufficient apps for work

Frontline professionals are not experiencing productivity gains at the same rate as other sectors. Only about a third are satisfied with their tech tools and applications. If you dig into it, you will find that productivity for frontline workers is more than just efficiency and technology.  

“There’s a human factor that matters when you’re trying to help people become more productive, and it’s their experience with technology. Companies that understand this and prioritize and invest in their frontline technology end up being more productive,“ said Andrew.  

When frontline workers are provided with technological tools to support them in performing their jobs, productivity is estimated to increase on average by 22%, with an overall bottom-line growth of more than 20%.  

Mobile Solutions for verticals are a great opportunity for partners  

Given the significant gap in sufficient productivity tools for frontline workers, Resco’s solutions offer an important opportunity for partners. Resco provides the necessary tools to enhance frontline productivity and drive financial growth.

Both the Mobile App Development Toolkit and the Mobile Solutions are tools for partners to build their own industry verticals and build new income streams.   

The pre-built white-label solutions for property and energy industries can be used as a base for partners’ own solutions. “They come with a model-driven Power App that’s enhanced with Resco tools. This allows organizations or partners to take advantage of the great capabilities and innovations on the Power Platform,“ said Andrew.  

Some partners have already been successful in creating a strong income stream based on our solutions. Read more about Johnathan Taub and his FIELDBOSS solution for HVAC companies or Tom Moortgat’s Fearless Leader solution for pharma sales.  

We have added a new solution to our offering, Resco Property+, which allows users to schedule visits, inspect properties, gather data, report, and analyze field data.  

Power Platform is the next space for frontline enterprise apps and AI innovation 

Power Platform has evolved into a strategic tool for building enterprise apps, gaining interest from Resco Next attendees. From 100 of the enterprise app professionals asked, two-thirds of them expect to develop most of their apps on the Power Platform by 2025.* 

We are excited to contribute our expertise to it. “Thanks to our experience and the 1.2 million lines of code we have written for mobile CRM apps, we can add value to partners and customers building apps on it,” said Andrew.  

During the keynote, Andrew was joined on stage by Microsoft’s Principal Cloud Advocate, April Dunnam, who spoke more in-depth about how Power Platform can significantly decrease the time it takes to build a solution. She invited ISVs to contribute their expertise to the platform.  

“We really need ISVs in the Power Platform space to innovate and specialize. There are going to be gaps in the product where we need to be able to extend the out-of-the-box experiences, and that’s where ISVs are strategically placed to help,” said April. 

Resco Power Solutions enable partners to build faster 

Following April Dunnam’s insights about the growing opportunities on Power Platform, Resco is proud to be an early adopter of this innovative space. We offer Power Solutions and Power Components to help partners build business solutions more quickly and with less maintenance. 

Resco’s Power Solutions provide a comprehensive framework that includes essential functionalities for data collection or document generation, allowing app makers to focus on tailoring their applications to specific business needs without starting from scratch. This not only accelerates the development process but also ensures consistency and reliability. 

Our Power Components are pre-built modules that can be easily integrated into apps, offering capabilities such as image gallery, Kanban board, tree view, or file upload. These components reduce the development effort and time significantly, enabling partners to deliver robust solutions faster. 

A new class of software solutions  

We encourage our partners to leverage the full suite of Microsoft Business Applications and Resco technology to provide users with a great experience and seize opportunities.  

“We want to create a new class of software solutions for frontline workers and supply the booming market out there, and an opportunity for all of us,” said Andrew Lorraine.  

Curious to see how it all develops? Let’s talk about it in 2025 at the next Resco Next.  

Watch the full keynote

Príspevok Five takeaways from Andrew Lorraine’s keynote at Resco Next 2024 zobrazený najskôr Resco.

This year’s venue for the conference is the Courtyard by Mariott hotel, located next to the famous Prater park.

The best way to get to the hotel from Vienna International Airport is to take the Vienna Airport Lines Bus (Line VAL 3) from the international bus terminal. The bus arrives at a stop approximately 100 meters from the hotel.

If you are arriving by train at Hauptbahnhof, then take the metro U1 to Praterstern and change there to the U2 line and get off and Krieu.

Guests arriving by car can book hotel parking for the price of 32 EUR per day (hotel guest rate) or 50 EUR per day (public rate). There is another paid parking lot located next to the University of Vienna as well with a daily rate of approx. 25 EUR.

Pre-conference day transport from Bratislava to Vienna

The pre-conference day will be held at our Bratislava HQ which is located just one hour away from our venue in Vienna. The consultation sessions, Tech Deep Dive and the Partner Development workshop will take place in our offices.

After the day is done we will be taking a bus to our conference venue in Vienna. The busess will leave from Svatoplukova street, right next to our offices at 17:45. We will be crossing state borders and your Passport or travel ID will be required.

Relaxed evening with good food and good music

After the first day of the conference we invite you join us at the Rahofer Brau restaurant for our evening reception. The restaurant serves a fresh combination of traditional and modern Austrian food. It has a comfortable outdoor terrace, where you can spend the evening networking and catching up.

If you glimpse a dinosaur in the distance, do not be worried. There is a Dinopark right next to the restaurant. Have you ever played Wine casino? Perhaps now it’s the time to try it.

Best spots in Vienna

For anyone, who wants to see a little bit of Vienna, we recommend taking a walk trough the historic city center and make refreshment breaks at the elegant cafes and take in the views from the rooftop bars.

Best rooftop bars in Vienna, Traditional Coffeehouses in Vienna (with a map)

If you want to stop for a meal, Vienna really has everything. You can try the traditional Schnitzel, Tafelspitz or Knodel dishes in Gasthaus restaurants or stop by one of the favorite local Wurstelstands. If you are a fan of fine dining, check out the Michelin guide on Vienna. A favourite that lands in the middle is the famous Plachutta restaurant.

Download the conference app to have information on hand

Download our event app to have all conference information in your pocket. 

• Agenda and speaker information  
• Link to the Sli.do app for submitting questions for speakers 
• Evening reception transit info
• Resco run meeting point
  
  Download it from Google Play Store or App Store.

If you need additional information regarding the registration, accommodation, or anything else that comes to your mind, don’t hesitate to contact us at events@resco.net. 

We are looking forward to enjoying your company. 

Príspevok Know before you go – Resco Next Vienna – 2024 zobrazený najskôr Resco.

Resco Power Components are designed for app creators to make building business apps on the Power Platform faster and easier.

They are made for consultants, developers, and solution architects—who craft model-driven and canvas apps for their clients in low-code / no-code. Code components allow app makers to add a wide range of functionality to their apps immediately without needing to wait for and budget for custom code from developers.

This makes project delivery more efficient, letting app makers digitize processes quickly and be more productive with ease.  

What are Power Components?

Power Components are code components (PCF controls) that give app makers the ability to extend and customize applications built on Power Platform. They are downloaded once as a solution, installed in an app maker’s environment, and can be deployed across various projects.

First batch based on popular demand

Based on popular demand, we have selected the first batch of essential tools – an image gallery, Kanban board, video player, signature area, multi-select dropdown list, and a calendar picker.

The Resco Power Components are customizable, meaning that app makers will be able to use them for more than one use case. Instead of having to code components in JS from scratch, app makers will be able to use our components and configure them as they need to without needing to code. Using the configuration section doesn’t require code knowledge.

Each code component can be used for different business use cases. For example, you can use the Kanban board for managing tasks or to build a sales funnel – depending on the data you map it on.

Working with a well-managed library of code components takes care of security concerns as well as maintenance issues. We plan to develop the components continuously, extending their features where needed and adding more components to the library.

Benefits of using Resco Power Components:

• Speed up project delivery to clients
• Save costs on developer hours and custom coding
• Guarantee security, quality, and future compatibility of code
• Build components compliant with Power Apps licensing

Príspevok New product alert: Build on Power Platform faster with Resco Power Components zobrazený najskôr Resco.

The rate of change for technology is having drastic impacts on business and IT. And it’s causing a radical shift in how we think about productivity – from implementations and billables to strategic partnerships and results. 

That’s why the theme for Resco Next 2024 is productivity unleashed. 

How can app makers be more productive with less code? 

How can frontline workers be more productive through a better UX?  

Join the Resco Community in Vienna to learn, collaborate, and chart a path towards a more productive future for your business. 

Better outcomes for frontline workers 

Despite their critical role, frontline workers often fall behind in terms of digital investments and their experience with technology – ultimately limiting how productive they can be. 

Game-changing sync and performance innovations

Come learn how Resco is addressing these challenges by driving major improvements to our Resco Mobile App Development Toolkit, including game-changing sync and performance innovations, a revamped UI and UX for our users, and our long-term vision for an engaged, productive mobile workforce. 

Dedicated non-profit sessions

For the first time this year, we are featuring dedicated sessions about non-profits. Alex Mouratchanidis will speak about the impact that HIAS, a non-profit organization focused on providing aid to refugees, was able to achieve by partnering with Resco. 

We are also excited to host Lisa Crosbie, a technology evangelist with robust expertise in Microsoft Copilot, Microsoft Power Platform, and Microsoft Dynamics 365. In her session on “Practical AI Tools for Nonprofit” she will explore AI tools for fundraising and supporter engagement.

New: Industry-specific applications

We’ll also be introducing an exciting way for Partners to channel their know-how towards bringing in new business. Come get inspired by Resco Mobile Solutions, industry-specific applications that leverage the best of Resco and help organizations rapidly digitize their field operations. 

Productivity unleashed with Microsoft Power Platform and Copilot 

Thanks to its leading AI, Copilot and low-code development capabilities, organizations around the globe are turning to the Power Platform to improve their processes and stand out amongst the competition. 

Resco introduced our first set of solutions for the Power Platform last fall at Resco Next 2023. And this year will be no different. At Resco Next 2024, we’ll be launching Resco Power Components, a brand-new set of tools that help app makers become instantly more productive on the Power Platform. Don’t miss the opportunity to get early access.

We’ll also be joined by a leading group of Microsoft MVPs and enterprise app development experts to help attendees become more effective at delivering impactful solutions: 

• Daniel Laskewitz will teach us everything about building, expanding, and deploying Copilots in your solutions to accelerate productivity. 
• Vivian Voss will expand on the AI topic by showing us how to utilize Copilot for sales and guide us through integrating it with Office 365. 
• Yannick Reekmans will take the stage to speak about the evolving role of a Solution Architect in the ever-expanding Microsoft cloud ecosystem.  
• And Antti Pajunen will share guidance on app development and governance on the Power Platform.   

Don’t miss it!

We are also excited to welcome April Dunnam, Principal Cloud Advocate for the Power Platform, to Vienna as our distinguished speaker. 

Most speakers and sessions will take place during the two main conference days on June 4 –5. The day before the conference (June 3) is dedicated to consultation sessions and an exclusive sales workshop by Rick McCutcheon.  

Introducing Tech Deep Dive Day for developers 

This year, we’re adding something special to Resco Next – five in-depth technical sessions crafted by Resco CTO Tomas Michalek and our team of developers for the pro-code crowd. 

These hands-on sessions will take place in our Bratislava office one day before the conference, and they’re oriented towards helping developers and technically-skilled consultants code more productively. You can look forward to the following topics:  

• Supporting multi-platform apps with .NET  
• Writing JS for JS Bridge (best practices) 
• Context awareness in your apps (location-based services) 
• Advancements in Sync: employing the TDS Dataverse reader 

Make sure you don’t miss the last one! We’ve innovated our world-class sync engine to deliver up to a six-times faster performance, saving frontline workers some serious time on the job. 

Note: Tech Deep Dive Day will take place on June 3, 2024, in our Bratislava HQ. Contact your Business Development Manager or our team at events@resco.net to claim your spot.

Partner Workshop: Upskill your B2B sales tactics 

All attendees are invited to sign up for a Partner Development Workshop hosted by Rick McCutcheon in our Bratislava HQ. Rick will give us an overview of the enterprise mobility market, introduce us to today’s technology buyers, and teach us how to ask the right questions to uncover opportunities.

Rick is a 10-time Microsoft MVP with over 25 years of experience in the Microsoft Partner ecosystem working with ISVs and Partners to improve their sales methodology.

Note: the Partner Workshop will take place on June 3, 2024, in our Bratislava HQ. You can sign up for the workshop on the registration page.

Don’t miss Consultation Day!  

Looking for one-on-one time with the Resco team to consult your project or pursue a new idea? Book your slot and work with an expert group of technical and business stakeholders.  
 
Note: Consultation Day will take place on June 3, 2024, in our Bratislava HQ. Contact your Business Development Manager or our team at events@resco.net to claim your spot.  

— 

The agenda for Resco Next is filling up, as are our free attendance spots. Contact your Business Development Manager or our team at events@resco.net to claim your spot.

Príspevok Sessions and speakers: What’s in store for app makers and users at Resco Next 2024? zobrazený najskôr Resco.

Our annual conference brings together professionals to discuss the state of enterprise app development, examine current industry challenges and trends, network, and delve deeply into technical and business questions surrounding the creation of business applications. 

This year, the conference will take place in Vienna on June 4-5, 2024, at the Courtyard by Marriott hotel.

We’re excited to celebrate the 10th edition of Resco Next, and here’s the best part: the tickets are free. Embrace the full Resco Next experience: access the full program, consultations, lunch buffet, coffee breaks, and networking during the evening reception.

Don’t miss the opportunity to join. Contact your Business Development Manager or our team at events@resco.net to claim your spot.  

In this blog, we will provide information about:  

• The conference
• How to get tickets
• The venue
• The hosting city   

The conference  

Resco Next will take place over two days.  

During that time, you can attend expert speaker sessions, workshops and network with the members of the community. The conference will feature only one track of sessions this year, with alternating business and technological sessions.

You also can book a private consultation with our technology and business experts during Consultation Day on June 3. It is open to everyone on a first-come, first-served basis.

To book a consultation slot, please reach out to our team via email. Consultations will be held at our Bratislava headquarters.

Who can register?

Registrations are now open to all attendees. The tickets are free of charge.  

Your free ticket grants you entry to all conference sessions, along with enjoyable coffee breaks, lunches, and a delightful evening reception. Attendees will receive a link to book accommodation at the hotel at a discounted rate after registering. 

Contact your Business Development Manager or our team at events@resco.net to book your ticket.  

The venue 

We have selected the Courtyard by Marriott to be the venue for Resco Next.  

It is a spacious and comfortable hotel with plenty of casual spaces to meet and talk. The hotel is located in Leopoldstadt, the second district of Vienna, near the famous Prater amusement park.  

Courtyard by Marriott is also the official hotel of the NFL. A gym and a sauna are available to all guests.

The theme of the conference 

Resco Next 2024 will look at the state of enterprise app development. We are working hard on bringing you the best domain experts, thorough case studies and inspiring speakers. More information about the sessions, speakers, and a full agenda will be revealed soon.

What awaits you in Vienna?  

A lot of inspiration, we hope! Vienna is a truly magnificent city to walk around with many cozy restaurants, iconic cafes and rooftop bars with gorgeous views. It is the ideal backdrop for conversations and networking.

Here is a short overview of what you can find there:  

Innere Stadt (City Center) 

When in Vienna, you should not miss a walk through the historic center. You can walk along the historic buildings of Hofburg, the Art History and Natural History Museums, Stephansplatz and many beautiful palaces. If you’re up for a more challenging walk, walk all the way up to the Gloriette and enjoy a beautiful view of the whole city.

A true metropole, Vienna has many well-kept city parks, such as the Stadtpark, where everyone meets to enjoy some good weather. 

Vienna has a great transportation system, so any of the main parts are easily reachable by metro or tram.  

Café culture  

When you get tired of walking around, stop by for some refreshment at one of Vienna’s iconic cafes. Austrians are notorious for doting on the quality of their desserts, but you can also get a savory snack, or a schnitzel, at most of the cafes. 

Take a run in Prater  

Why not have a bit of fun? Head to the Prater and take a ride on the “Wiener Riesenrad” – a famous Ferris wheel from 1897. The old amusement park is close to our venue, has retro and new rides and is a popular spot with the locals. Runners also like to frequent the spot. 

MuseumsQuartier  

The modern art scene is centered around Vienna’s MuseumsQuartier, where you will find the Leopold Museum, Museum of Modern Art (MUMOK), street art and lots of people enjoying a cool drink or espresso.  

Join us at Resco Next – 10th Edition

If you need additional information regarding the registration, accommodation, or anything else that comes to your mind, don’t hesitate to contact us at events@resco.net. 

We are looking forward to enjoying your company. 

Príspevok Where it all began: Resco Next returns to Vienna in June 2024 for 10th edition zobrazený najskôr Resco.

Many companies still rely on paper documents. They know all too well that paper is not effective, and the process is frustrating. However, digitization is daunting.  

Managers fear digitization will be time-consuming and expensive, requiring frequent maintenance. They also fear slow adoption rates that prolong the process.  

The good news is that digital transformation is becoming less demanding with the advent of low-code platforms. 

Digital transformation changes (work) lives  

In recent years, companies are increasingly choosing to build on Microsoft Power Platform. This platform cuts costs and development time with low-code tools. We at Resco make building on Power Platform even easier with our Power Solutions that enhance the core Power Platform experience. With tools like this, the decision to digitize becomes much less distressing. 

To show you how technology for business applications can change lives, let us introduce you to Kate, an admin manager. Observe her day-to-day work before and after the elevator service company she works for went through multiple steps of digital transformation. 

Love watching more than reading? Watch Ludovit Bobula, Product Manager at Resco tell Kate’s story. 

It’s hard to keep track of paper documents 

Kate’s job is to keep all the inspection questionnaires in the company up to date and available for technicians in the field.  

Whenever there is an update, she needs to make sure all the inspectors are using the latest version.  

Despite Kate’s efforts, many technicians do not use the updated questionnaires; when they do, many still use the old questionnaire paper sheets. After completing a job, they must file job records with Kate, yet they often do not. This is obviously frustrating for Kate.  

Seeing Kate struggle, the company decides that digitizing the entire process will be a good idea. 

For business technology people like us at Resco, this is an exciting day. Now our technology can help someone make their work better. 

Managing changes to the questionnaires 

Kate’s company found an implementation partner. They recommended digitizing the questionnaires using Power Platform.  

In Kate’s field, the legislation often changes. This makes it necessary to make changes to many of the questionnaires at once. The implementation partner needed to ensure that Kate can access and change the documents on her own, without needing to reach out to an administrator or consultant with every single request. 

This is why they chose Resco Forms+. This solution allows business users to design their questionnaires in a drag and drop interface. Whenever Kate wants to make a change, she opens the Questionnaire Designer, changes the questions, publishes her changes and all the technicians have access to the updated document instantly on their mobile devices. 

The implementation took a couple of months. The adoption was quick – thanks to Resco Forms+, the digital questionnaires are easy to work with for the field technicians and they can use them on any mobile device.

Resco Forms+ has helped Kate to keep all the company’s elevator inspection forms updated and organized in one place. If she needs something more advanced, she can ask the partner to set it up. 

Generating inspection summaries, contracts, and invoices 

Now that Kate has the most tedious work process sorted out, she can look at other types of paperwork that pass through her hands – namely service reports, contracts, and invoices. 

She needs to go through collected data, complete what is missing and manually create all these documents. To do it, she copies information from various sources and pastes them into a Word template. She then emails the document to a client or stores it in a folder.  

That is the old system, and many people still use it. But digitization with a good implementation partner can offer a much more comfortable and efficient system.  

Kate’s implementation partner recommended using Resco Docs+. This solution automates document generation and delivery in Power Platform. 

Kate can design her invoices, contracts, and reports, and set up Power Automate to fill them with data from Dataverse. She can then set up the PDFs to be generated, saved and/or sent to any place she chooses. 

For example, she can design a finished work order report, and then have it automatically generated every month and sent to her and her department leader. Resco Docs+ on Power Platform saves Kate time and effort spent on repetitive, tedious tasks. 

Providing guidance for technicians where and when they need it 

The final problem Kate deals with is sharing knowledge between inspectors. As in many organizations they use Words, PDFs, and Share Point.  

Kate, as the administrator, is responsible for keeping these documents updated, yet she is not out in the field. If something changes, she might not know about it. 

The implementation partner suggested using Resco Steps+ on Power Platform. With this solution, Kate can build a knowledge library with step-by-step instruction guides. She can enhance the text with images and videos and make the guides available on frontline worker mobile devices. Thanks to the digital guides, Kate has been able to lower error rate and speed up onboarding.

Everything in one ecosystem 

Resco Power Solutions are ideal for a company like Kate’s – one that has both office and frontline workers and needs the documents, inspection forms, invoices, and training materials to be available in a reliable and accessible system. 

Kate can now incorporate any changes and legal requirements without having to wait. Although she is not a developer, she can use no-code tools to set everything up. And if she has advanced requests, she can always reach out to her implementation partner.  

These are just the first steps in digital transformation. Imagine how many more ways there are to cut the tedious tasks and concentrate on ideas with real impact. Taking these first steps in digitizing workflows allows a company like Kate’s to harness the power of AI. By feeding it with relevant data, Kate and her co-workers will get insights they can use to make strategic decisions.  

Everyone’s workday is a bit better, thanks to well-performing technology.  

This is the kind of thing that makes us happy at Resco.  

Read more about the Resco Power Solutions  

Príspevok How low code platforms make digital transformation easier zobrazený najskôr Resco.

We sat down to explore the future of business applications and discussed his perception of the role of AI technology and the needs of future generations of frontline workers. Read Ben’s take on the areas where business applications could do more for the people using them. 

The role of AI in tech

Ben Vollmer shared his perspective on artificial intelligence, emphasizing that AI will become critically important when it empowers people to make better decisions instead of replacing them.

“The best examples that are available right now are anomaly detection, next logical purchase suggestions, and optical character recognition. With Large Language Models being rapidly developed, the ability to distill information into knowledge will be a critical thing that will be used to help enhance experiences for frontline workers.”

Ben emphasized the need to expand AI beyond the office and use it to meet the unique demands of deskless workers.

“So far, AI is benefiting only desktop workers. A huge technological focus shift from desktop workers to frontline workers needs to happen. We are caught up in servicing desktop workers because it is easy. They have internet all the time! In the next couple of years, the whole industry will improve in looking at mobile workers as well. “

The next thing Ben Vollmer sees taking off is interactive AI – the ability of apps to talk to and use other apps. We have too many applications on our phones that act in a silo and don’t and won’t exchange data with other applications. “Our users don’t just use one app on their phone. We have to make sure we have an amazing end-to-end process and exchange to benefit the people who use the software.”

Using AI is too challenging for people without a technical background. “In a desktop scenario, some of Microsoft’s Copilot innovations are very impressive. You can go in and start describing what you want, and it starts building it for you. But it still needs you to be able to articulate your needs quite precisely.

Only when non-technical people feel comfortable using automation scripts will it happen for the rest of the world. There is a ton of work to do here,” he added. “It has helped with knowledge work but has yet to help with non-knowledge work.”

Micro-verticals and super apps

When looking at the market, Ben Vollmer sees two dominant trends emerging. “The biggest trend I see going across the market is micro-vertical. People no longer want to buy something that is ‘for manufacturing.’ That is too broad of a topic. They say: ‘I want just discrete industrial manufacturing,’ or ‘I want sales for my business.’ So, then you get start seeing business apps specifically for micro verticals to meet specific needs while fitting inside a company’s overall IT landscape.”

“I have seen a lot of people deploying just things that help drive their business and solve specific problems. They don’t want to wait for three years for the development cycle.”

Another trend Ben Vollmer described is the rise of the super app. “It is something that matches everybody’s needs. You can use it to do everything you want to. For instance – take iMessage on the iPhone. They have one of the world’s largest banks with the Apple Card. You can send money over iMessage. You can interact in rich ways, which means you never leave iMessage. Your iPhone has become a super app. 

Other examples are Microsoft Teams, Zoom, WhatsApp, the social platform X, and WeChat. In China, WeChat is used for everything, including financial transactions. The development of business apps usually copies the development of consumer apps. So, you must look at consumer apps as the path to look down.”

So many apps think their user interface is the one seen by the customers. But as we have seen with Teams, Zoom, and WeChat, we need to work to make sure we can engage with our end users in a way that makes sense for them. 

Designing for new generations of workers

When asked what should guide solution architects when designing solutions, Ben replied that they should focus on exercising their sense of empathy.

“Where I live, we have a food chain called Waffle House. They make all their office workers go out and spend at least one day a month in the restaurant. The biggest thing for solution architects, for companies, is to have empathy for the end user. It is easy to say: I go to the office daily. This is what work feels like for me. They should always go out and sit with people. To understand how they work and how they operate.”

Where does Ben Vollmer look for trends? Not in the rearview mirror. “You have to look at people and what they need.” 

Ben Vollmer has over 25 years of experience in product management. After spending 14 years at Microsoft heralding Field Service, he joined IFS to enable customers to maximize the three moments of service: customers, people, and assets. He has joined Resco as a Strategic Advisor to the Board and the CEO and continues working as an independent consultant for technology companies.

Príspevok What does the future of the business apps market look like, according to Microsoft’s Field Service legend Ben Vollmer? zobrazený najskôr Resco.

At Resco, we understand the power of partnership. That is why we have created a wide range of co-marketing opportunities for our valued partners. This article will introduce you to the growth opportunities you will have access to as a Resco partner.  

Here’s what some of our partners have experienced through our co-marketing efforts: 

“The lead-generation campaign allowed us to reach out to a wide range of companies and individuals that we wouldn’t have the time to reach out to otherwise. It has allowed us to build a pipeline of potential business that can be followed up in line with potential new customers’ timeline requirements, often many months from initial inquiry.”

said Millie Beere, Product Manager at HG Technology

Look out for more partners’ testimonials further in the article. Let us give you a short overview of the benefits of co-marketing.  

What is co-marketing? 

Co-marketing is a strategic alliance between Resco and our partners, where we work together to achieve common marketing goals, such as elevating your brand, reaching new audiences, and boosting your bottom line. 

What are the benefits of co-marketing? 

• Generating new leads: Co-marketing with Resco gives you access to new leads and potential customers. Our tailored campaigns are designed to connect you with high-quality prospects. 
• Saving marketing costs: With co-marketing, you share the costs with us. This means you can achieve more with your marketing budget while accessing Resco’s industry knowledge. 
• Leveraging our marketing know-how: Leverage Resco’s years of experience and benefit from our insights and proven tactics. 
• Reaching a wider audience & having more visibility: Co-marketing activities give you exposure beyond your current reach and expand your market presence. 
• Customized marketing collateral: Receive marketing collateral customized to your needs, including translation services. We tailor our support to align with your specific goals and target markets. 

Every co-marketing activity we offer is customizable to your unique requirements, ensuring that it aligns perfectly with your objectives. It is open to all partners who meet Resco’s internal eligibility criteria. 

Your role in co-marketing 

To make the most of co-marketing opportunities, we invite our partners to take a pro-active approach and commit to the following: 

• Share marketing costs 
• Nurture leads generated from co-marketing activities 
• Provide progress reports to Resco

By doing so, you not only maximize the benefits but also contribute to the success of our joint endeavours. 

Detailed list of co-marketing opportunities we offer

Digital marketing: LinkedIn leads generation 

• Benefit: Get high-quality LinkedIn leads by running a three-month long campaign 
• Expected Outcomes: Approximately 600 new connections, 50 high-quality leads, and two business opportunities 
• Campaign Value: €5,500 (campaign costs are split between a partner and Resco)  

Customer success story video 

• Benefit: Resco handles the project management duties of video production and promotion  
• Expectations: Partners arrange on-site customer interviews and participate in the video 
• Example: Watch the video about Stony Valley

Partner spotlight 

• Benefit: Provides visibility through Resco’s own media channels, improves off-page SEO, validates brand positioning as knowledgeable experts.
• Opportunities: Case studies, interviews, in-depth technical blog articles, promotion videos, press releases, white papers, and accompanying social media posts. Creative ideas for more types of content are always welcome.  

Event marketing: external conferences and trade shows 

• Benefit: Resco co-finances and promotes third party events for new customers 
• Expectations: Partners find suitable events, prepare materials, and nurture leads 

Resco Engage: local event collaboration 

• Benefit: Partner-hosted events for potential new customers, with Resco’s support 
• Expectations: Partners suggest venues, define target groups, and invite contacts 

Marketing development funds (MDF) 

• Benefit: Budget for partner-led marketing activities 
• Expectations: Partners create marketing plans, promote Resco, and share results 

Other Opportunities 

• These may vary based on partner needs and can be discussed individually

Reach out to us

These are the co-marketing activities that have proven effective for our partners. We are more than happy to discuss new ideas.

Our team consists of graphic designers, copywriters, videographers, social media specialists, campaign specialists, and events specialists. We often collaborate with dedicated agencies for SEO, content, and auditing to strengthen our impact.  

Jonathan Taub, President of Rimrock Corporation, attests to our commitment:

“The Resco team dedicates significant time and effort to activities such as collaborative webinars and targeted marketing campaigns. They’re also incredibly helpful in tackling challenging sales scenarios.” 

To get information on how we can work together reach out to your Resco Businness Development Manager or partners@resco.net.

Príspevok Unlocking growth through co-marketing: your gateway to new business  zobrazený najskôr Resco.

The first set of Power Solutions launches 

We are happy to bring our expertise to the Power Platform and make it available for everyone developing business applications in this environment.  

The first set includes three apps: Forms+, Docs+, and Steps+, which give you the ability to create questionnaires, documents, and guides (and much more).  

Now anyone developing on the Power Platform will be able to utilize the best from Resco to speed up the development of business applications that tackle frontline challenges related to data capture, knowledge sharing, and document generation.  

Andrew was joined on stage by Toan Fjeldaas, the Chief Product Officer at Evidi, who developed a custom solution combining the Power Platform with Resco’s technology. You can learn more about the Power Solutions in our explanatory blog.

We are supporting partners in building their own verticals  

We see this as a great opportunity for partners to differentiate themselves in the market and to create a new business offering.  

“Our technology can do the heavy lifting and enable partners to create a branded, custom app,” said Andrew.  

Another partner utilizing Resco’s technology for a specialized business app is Tom Moortgat from Cegeka. Tom has built Fearless Leader, a fully customized solution for the pharmaceutical industry.

It’s a tailored ISV solution for enhancing sales and service performance, utilizing Resco’s mobile capabilities to build it on top of Microsoft Dynamics 365 CE and Power BI. 

Further investing in the quality of the mobile experience  

We are continuing to invest significantly in developing our offline capabilities to keep delivering the best offline experience on the market.  

We are focusing on making UI / UX improvements to ensure frontline workers’ experience with enterprise software is as comfortable as consumer apps.  

Some of the UX / UI improvements are already available as a part of our recent release.  

Ben Vollmer comes on board as a Strategic Advisor   

We are pleased to announce that Mr. Vollmer will be advising our board and CEO.  

With his experience as the Global Director for Dynamics 365 Field Service and a product management leader, he brings decades of industry expertise to refine our product strategy and help us realize our vision. We are looking forward to our collaboration.  

Resco Labs launches to nurture innovation  

This year, we launched our in-house innovation lab to test and bring in new ideas. It looks at the future of mobile work and pioneers projects with the potential to bring improvements to our field. 

Resco Labs has a list of 30 different mobile work innovations. They are currently working on an AI Chatbot Assistant or ALIS, an asset localization and identification system.  

We also keep a standing call for new ideas from the entire Resco community. Read more about Resco Labs on our blog.  

Bringing the cloud to the ground 

These were the five key takeaways from Andrew Lorraine’s keynote.  The conference then continued with two tracks – the Technical Track and the Business Track.  The overarching theme connecting them is our dedication to building mobile-first technology that works reliably and is geared towards meeting the real needs of users.  

We really are thrilled to be here to reconnect with you, and also, to roll up our sleeves, to talk about the specific challenges that your businesses are facing.

Andrew Lorraine, CEO Resco

We will continue sharing exciting conversations and good ideas from the stage at resco.NEXT on our blog. See more content from the conference by searching for the hashtag #resconext2023 on LinkedIn.

Príspevok Five key takeaways from Andrew Lorraine’s keynote at resco.NEXT 2023 zobrazený najskôr Resco.

We have put together a summary of all the best spots in the city to make sure you have a great experience at resco.NEXT this fall. Don’t forget to download our event app to have all important conference information easily accessible on your phone. Download it from App Store or Google Play Store.

Let’s take a look at the weather forecast first. Costa del Sol is Spain’s sunniest spot. You can expect great weather with temperatures at approximately 20 – 25 degrees Celsius (70 – 80 degrees Fahrenheit). Perfect for a run and a refreshing swim in the hotel pool or sea afterwards. Our annual pre-conference run is on the agenda on Tuesday and Wednesday morning.  

Now, onto some practical information to make sure you know your way around.  

Airport transport and hotel information  

The conference will be held at the recently opened Hard Rock Hotel Marbella from Oct. 23 – Oct. 25, 2023.  

Malaga Airport is the closest international airport in the area. An Uber/Bolt taxi ride from the airport takes about 40 –50 minutes if there are no traffic jams. It is also possible to take a bus from Terminal 3.  

About the hotel  

The Hard Rock Hotel is located within walking distance of the Puerto Banús Marina. You can take a short walk along the shops, taxi, or subway to reach the beachfront.   

Favorite attractions in Marbella: Old Town and Puerto Banús 

Old Town: Plaza de los Naranjos  

The plaza dates from 1485; it is an area that was created to be the city’s urban hub. It is framed by typical white Andalusian houses and historic buildings. In the center of the plaza is a Renaissance fountain surrounded by orange trees, from which the square now takes its name.  

It has a lovely atmosphere ideal for a light lunch or tapas dinner in the old heart of the city.  

Plaza de Los Naranjos on Google Maps

Old Town: Parque de la Alameda

Located next to the Old Town is the Alameda Park with ceramic benches, which offer rest in the shade after exploring. It dates to the 18^th century with a wide variety of botanical species, two large promenades and a beautiful, tiled fountain. 

Parque de la Alameda on Google Maps

If you want to explore further, you can stroll down to Avenida del Mar Promenade, which features outdoor sculptures by Salvador Dali. 

Puerto Banús and beautiful beaches  

Walk along the promenade of this beach and see the whole marina of Puerto Banús with all its palm trees, cafés, shops, and restaurants. Next to the marina are two of the most popular beaches in Marbella, Río Verde and Duque. 

The City Council works hard to maintain the 27 kilometer-long coastline and has earned nine Blue Flag Certificates for their cleanliness and services. 

Puerto Banús on Google Maps

Artola Dunes and Cabopino Beach  

For all its seaside glamour, Marbella is surrounded by lush and beautiful nature that is well preserved. You can take a long walk on the boardwalks built to protect the natural Artola Sand Dunes and go for a swim at the Capobino Beach close by.  

Artola Dunes on Google Maps

The cuisine and restaurants in Marbella: seafood, steak and tapas  

Our hotel has two restaurant options. The first one, Sessions, is a buffet-style restaurant that serves a unique take on the Spanish cuisine. The second one, Nu Downtown, offers a la carte Asian fusion cuisine and cocktails. You can also enjoy a burger on the outside hotel terrace next to the pool.  

If you venture out of the hotel for dinner, you will discover that Marbella is a melting pot of cultures and offers a variety of cuisines – steak, seafood, Spanish, Indian, Mediterranean, or fusion. A lot of Marbella’s restaurants are located at the beach, which means you can enjoy a beautiful view. We fully recommend visiting one of them during your stay.

Seafood with a view: The Garum Restaurant, The Harbour Bar and Restaurant, El Cortijo (pictured), Bar Altamirano

Steak grill with a Michelin star: ERRE & Urechu  

Erre & Urrechu is a restaurant featuring no fewer than three wood grills: holm oak for meats; orange tree wood for vegetables; and olive wood for fish. BBQ restaurants are very popular in Marbella.

Marbella is a popular filming location and is often featured in Hollywood movies. It is not uncommon to meet celebrities such as Antonio Banderas, Julio Iglesias, Hugh Grant, and other celebrities, who have homes there or visit frequently. There are quite a few restaurants with Michelin stars in the area.

More BBQ grills: Rib Shack Marbella, Hacienda Patagonica, Erre & Urrechu (pictured)

Best Tapas in Old Town: San Lázaro Street 

Book an outside table and watch the world go by while enjoying classic tapas dishes and house wines. They also offer non-alcoholic cocktails. San Lázaro Street is a reference point for tapeo. Instead of going for a sit-down meal, opt to visit various tapas bars in town.  

More Tapas in Old Town: Cider House Paca, Taberna La Niña del Pisto, Taberna Tierraranda, Bar Restaurant Bartolo, Bar El Estrecho, Mia Café Tapas Bar, Arco Tapas Bar (pictured) 

Download the resco.NEXT app for all conference information 

Make sure to download our app before the event. It has information on:  

• Online registration  
• Venue floor plan for locating session rooms  
• Link to the Sli.do app for submitting questions for speakers 
• Evening reception transit  
• Agenda and speaker information  
  
  Download it from Google Play Store or App Store.

The agenda is also live on the resco.NEXT official website.  

If you need additional information regarding the conference, accommodation, transportation, parking, or anything else that comes to your mind, don’t hesitate to contact us at martina.tomanova@resco.net or nikoleta.hromadova@resco.net.  

See you in Marbella! 

Príspevok Know before you go – resco.NEXT in Marbella 2023 zobrazený najskôr Resco.