Field Service+ for Microsoft Dynamics 365 Field Service

Empower your field service with mobility and reliability

Resco’s mobile solution streamlines your field service operations with offline work, fast data sync, and powerful tools for frontline workers, all natively integrated into Dynamics 365.

Resco Field Service Solution for Microsoft Dynamics 365 Field Service
Microsoft Dynamics 365 logo

Industry leaders trust Resco for efficient mobile field service operations

The Resco solution offers very useful features such as the ability to customize with Woodford and the intuitive design of the app that makes it very easy for field staff to use. With the ability to customize forms for each customer, we never have to say no to a customer when they ask for more information during ongoing work. Michael Aarvik CTO at Site Service Group
  • One app for all types of jobs and roles
  • 25% increase in work order completion
  • Offline – cornerstone of industry-leading user experience

Solution

Field Service+
Microsoft Dynamics 365 Field Service

25% work order completion increase thanks to Field Service+ for Dynamics 365

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Approximately 85% of Civtec customer bookings were scheduled and accessible in the Resco Field Service+ app within the first week of go-live. Kate Waring Continuous Improvement Lead at Civtec
  • A single app for everything
  • High level of customization
  • Streamlined work orders

Solution

Field Service+
Microsoft Dynamics 365 Field Service

Instead of multiple apps, Civtec chose the all-in-one solution Field Service+ for Dynamics 365

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Our employees reported that they are extremely happy with the Resco mobile app because now they have a system they can rely on to manage protocols and data maintenance. The Resco app allows them to focus on what truly matters – servicing life-saving equipment. Norman Rothe Head of CRM at Dräger
  • Speed up documentation of service work
  • Quicker data synchronization
  • Increased employee & customer satisfaction

Solution

Field Service+
Microsoft Dynamics 365 Field Service

Resco Field Service+ for Dynamics 365 helps Dräger’s field technicians service life-saving equipment

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Our technicians needed full offline capability, and we didn't see any other solution that could fulfill this need as proficiently as Resco. The lack of offline mode was one of the biggest shortcomings of our previous system. Rasmus Bjørn Vinther IT developer at Kemp & Lauritzen
  • Full overview of company assets
  • Hours saved in the field
  • Improved data quality

Solution

Field Service+
Microsoft Dynamics 365 Field Service

Kemp & Lauritzen gains full overview of assets with Field Service+

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For our 1,200 people in the field we wanted to enable easy access to schedules, data capturing regarding health care visit progress, clinical assessments, and patient monitoring. Resco enables Nurse Maude teams to access all of this information on the go, as well as plan and successfully complete more than 5,000 client visits every day. Melanie Wall IT Manager at Nurse Maude
  • Improved clinical data accuracy
  • Higher quality care across 5,000 visits a day
  • Universal user adoption and clear communication

Solution

Field Service+
Microsoft Dynamics 365 Field Service

5,000+ client visits a day by 1,200 workers with Field Service+ for Dynamics 365

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Stay productive, even offline

Equip your mobile workers with unmatched offline capabilities. Let your field teams complete work orders, capture data, and maintain productivity even without a signal. Ensure seamless field service no matter the connectivity.

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Transfer data quickly and reliably

With Resco, you sync data up to 10 times faster than alternatives, making field updates instantaneous and reliable. The mobile-first design ensures a smooth user experience on any device and platform – be it iOS, Android, or Windows.

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Simplify the field work for technicians

Advanced mobile forms, questionnaires, and reports equip your technicians for success. Capture data, photos, and signatures with ease. Ditch traditional paperwork and automate your reporting processes to save time and reduce errors.

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An example of a field service dashboard and data questionnaire for data generation

Turn data into action

With custom dashboards from Resco, paired with full Microsoft Power BI integration, you’ll extract more insights and make smarter business decisions from the field. Simplify reporting and integrate your mobile solution with your existing tools.

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See what real users say about Resco

Discover how others are using it and what they think.

  • A Field Service Solution for all

    Adopting the Resco ecosystem offers two primary benefits: a mobile-first experience with exceptional offline functionality and outstanding ongoing support. While these are key advantages, it’s also important to recognize other significant aspects of the Resco product.

    Chris B. Mid-Market

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  • Best in class mobile experience for Dynamics 365 solutions

    The Resco platform is the most powerful enterprise mobility platform that I know. The tools are designed to support mobile field workers where it is needed, even offline without any internet connection. Tools like Inspections solve real world business challenges in an easy to use and manageable way.

    Steffen H. Retail

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  • Elevating mobile solutions to new heights with unrivaled innovation

    The Resco Platform stands out for its seamless integration and empowering flexibility, coupled with a user-friendly interface. It serves as a go-to solution for boosting productivity and transforming mobile experiences, consistently exceeding expectations.

    Sven L. Automotive

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  • Why I chose the Resco Mobile App

    The form designer is very powerful. It allows me to create offline forms that can fulfill any customer requirement. The report design tools and user management are very well thought out. Additionally, the API is flawless, and it’s possible to configure the backend database to suit any need we have.

    Ron S. Logistics and Supply Chain

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  • The perfect platform for making things easier

    Resco Mobile CRM is a fantastic platform that has simplified our business operations. We chose Microsoft Dataverse (Dynamics) for our backend integration, and our experience has been seamless, largely thanks to their strong support system and extensive learning resources like the free Resco Academy.

  • Ease of Use with Great User Support

    Resco is consistently forward-thinking, ensuring their products are not just early adopters of technology, but also among the best in their class. Their support team is very helpful, going above and beyond to make your experience from implementation to daily use effortless.

    Tricia A. Oil & Energy

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  • Great mobile offline solution for Microsoft Power Platform / D365

    The Resco solution offers tight integration with Microsoft Power Platform, enabling sophisticated mobile offline application development. Most requirements can be met without coding, and for more complex needs, custom JavaScript coding is an option. It boasts fast synchronization and usage, even with millions of records for offline clients.

  • The best solution for mobile offline field service solution

    As we work in a very regulated area, we need to be able to perform complex inspections and generate complete reports. The integration with Dynamics 365 is a standout feature, providing access to all metadata effortlessly. Resco allows us to do all of that, but offline. It’s the only solution available that offers this capability.

  • Resco provides full functionality without any connectivity required

    From my experience, Resco’s native mobile offline capabilities with Dynamics 365 are second to none. Unlike other options which limit what you can and can’t do offline, Resco provides full functionality without any connectivity required.

Extend your Dynamics 365 to the field

Work without limits on the go with Resco’s offline-first mobile solution

Field Service+

Pricing

Ultimate

Field service automation, route planning, device management, premium support and mobile app with full offline.

list price from

$55/mo €50/mo

per user

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Key advantages

Integration with Microsoft Dynamics 365 Field Service

Store & manage your operational data securely on Microsoft’s trusted platform. Resco’s native integration ensures a seamless workflow and simplifies data maintenance.

Pre-Built modules

Utilize a variety of pre-built entities for everyday use cases like scheduling, inspections, reports, data dashboards, and more.

Offline-first DNA

When we say offline, we mean it. Don’t worry about limits – ensure application performance even with millions of records and complex tables.

Sync speed

Control what is being synchronized and how. Take advantage of advanced sync filters, optimized app storage, and up to 10X faster sync than alternatives.

Mobile-first design

Our platform, apps, and customization options are designed with the mobile user at the forefront. So are the tools for app performance and data security.

Supported devices

Field Service+ for Dynamics 365 works no matter which devices your technicians use, running on desktops, mobile, smart watches, iOS, Android, and Windows.

Dynamics 365

Dynamics 365

Power Platform

Power Platform

iOS

iOS

Android

Android

Windows

Windows

Web

Web

Mobile

Mobile

Tablet

Tablet

Desktop

Desktop

Extend your Dynamics 365 to the field

Work without limits on the go with Resco’s offline-first mobile solution